Consult with real Australian doctors and get your medical certificate online in minutes.
A tele-consultation with a doctor is a simple way to get help for common health concerns that may not need an in-person visit.
Below is a small list of conditions our online doctors can help with.
Sore throat
Cough or blocked nose
Fever
Headaches
Fatigue
Acne breakout
Fungal Skin Patches
Cellulitis
Athlete’s foot
Sunburn
Insect Bites
Allergies
Itchy eyes
Asthma management
Hay fever
Antihistamine use
Urinary tract infections (UTIs)
Period Pain
Urination pain
STI advice
Performance concerns
Diarrhea
Constipation
Nausea
Vomiting
Stomach cramps
Repeat prescriptions
Medication review
Blood test results
Sick notes
Specialist Referral
At Medpods Telehealth, we believe great healthcare should be simple and easily accessible.
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Click Book Now, fill in your details, select your service type, preferred consultation time, and choose your contact method. Secure payment is made online at the time of booking.
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At your scheduled time, your doctor will contact you via your selected method — either by calling your Australian phone number or sending a secure video consultation link to your email. Consults are generally limited to ten minutes per session.
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After your consultation, any prescriptions, referrals, or medical certificates will be sent to the email address you provided. If you booked through a pharmacy or insurer, your prescription may be sent directly to your local pharmacy where applicable.
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We accept all major credit and debit cards, including Mastercard, Visa, and UnionPay. We also accept Apple Pay, Klarna, Zip and Link. Payments are securely processed via Stripe, ensuring a safe and reliable checkout experience.
We partner with selected insurance providers who may book appointments directly on your behalf without requiring upfront payment.
If you are booking independently, we recommend checking with your insurer to confirm whether telehealth consultations are eligible for reimbursement. We will provide a receipt and a medical report after your consultation that you can submit to your insurer for reimbursement depending on your policy.
Doctor consultations:
Access to doctors is available 7 days a week, from 8:00 AM to 10:00 PM.
Customer support:
Our WhatsApp and email support team is available Monday to Friday, 10:00 AM to 6:00 PM.
We are continuously working to expand our operating hours and service availability based on patient demand.
All our doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and are licensed to issue Australian prescriptions.
After your consult, your prescription will be issued electronically. You can present this eScript at any Australian pharmacy for dispensing.
A valid Individual Healthcare Identifier (IHI) is required to receive an electronic prescription. If you are not an Australian resident and do not have a Medicare card, you must provide your IHI number at the time of booking. Applying only takes a few minutes. Click here to learn more.
After the consultation your referral, medical certificate, or other supporting document will be sent to you via email.
Please note that medical certificates are generally limited to a maximum of two days per consultation. If you require extended medical leave or have a more serious condition, the doctor may advise an in-person assessment or ongoing review to ensure you receive appropriate care and documentation.
Yes, you may book on behalf of a family member or dependent. For patients under 18, a parent or legal guardian must be present during the consultation.